2 Beds unit in the resort!

I am an experienced mortgage broker in Australia, organising property purchases and sales every day, but when buying/selling in Bali, forget everything you’ve learnt in your own country. You need an extremely experienced Real Estate agent that you can trust.   Thankfully I found Bali Cool Property, I have dealt with them for a few years now and trust them explicitly.  They have assisted me purchase two villas, then also sell a villa during a pandemic.  I honestly did not expect to sell during this terrible time, but Bali Cool Property sold the property within a few weeks.  I can’t thank Ketut (Jeff)  & his wife enough for their professionalism with a personal touch.   Regards Jenny Johnson

Buying and selling a house in Bali in normal times, Bali is a road filled with potholes. Trying to sell a house in Bali during a pandemic is a minefield filled with potholes. So, to be successful, you need a good agent. Fortunately, for me, I had one in Bali Cool Property. I write to thank you for having so carefully and painstakingly negotiated the minefield and very much gone the extra mile on my behalf. Any Balinese transaction requires patience but in these difficult times several additional doses were required and I am so grateful you were there to help deal with the various trip wires that were thrown in over the last few months. I have been associated with Bali in one form or another for several decades and I am familiar with most of the property agents and I know, beautiful island thought it may be, how difficult it can be to do business there. I very much doubt another agent would have handled my case with your level of expertise, patience and extra co-operation. I very much appreciate all that you and your agency have done on my behalf and for getting me the payment under such difficult circumstances, with the island closed for so long. I hope that you will have a much better 2021 and beyond. Kind regards Frank

Everything about our experience with Bali Cool Property exceeded our expectations.  Ketut, and Riri are extremely knowledgable and no detail is too small to be addressed.   Professional, results-oriented, hard working, honest, trustworthy, creative, responsive and unequivocally the best real estate agency in Bali. Look no further…they are the REAL DEAL.  

 I am so grateful to Ketut (& his wife)  for selling my house in Amed. Nothing was too much trouble for this great team (Bali Cool). I highly recommend anyone who has any property to buy sell or rent, to deal with this professional outfit. I was unable to get to Bali because of Covid but they were able to close the deal, without my being there.  Thank You both.

Bali Cool Property arranged a quick and clean sale of our Ungasan Villa in a very difficult market in early March 2020. Bali Cool was the only agent to bring genuine prospects to us and to professionally follow through with interested parties. Nothing was too much trouble for Ketut, and the team. They arranged rubbish disposal prior to settlement, transport and storage of our possessions and short-term accommodation for us post-sale. We were extremely fortunate to have Bali Cool on our side and recommend them to anyone seeking to rent, lease, buy or sell property in Bali. Thanks Bali Cool!

When we needed to sell our villa in Bali, Ketut of Bali Cool were the only agents we found who had any real interest in marketing the property and in working towards a sale-price outcome that matched our expectations. It worked, in a speedy timeframe. We’d recommend them any time.

Ketut (and his wife Tracy) or Riri and the rest of the team have provided us with a service second to none for over five years. We had a lovely villa but rental income was not even covering costs until a friend said “Try Bali Cool” So we did and what a good decision. Ketut and the team transformed the Villa ,re organised the advertising and within the year we had a spotless Villa and a healthy rental income. Maintenance issues were dealt with quickly and efficiently so when we decided to sell we had an impressive property to put on the market.  Naturally Bali Cool also handled the sale and by now they were friends not just agents and we trusted them to look after our interests even although we had returned to the UK. They found us a buyer and the sale went through smoothly in January 2019 because I was happy to give them my Power of Attorney to act on my behalf. I didn’t even have to be in Bali to complete the sale. Ketut and the team did it all. It’s a matter of trust! Oh, and finally have you ever called or what’s Apped your agent and waited in vain for a response? Well Ketut/Tracy always replies and often at crazy times day and night.  Terima kasih Bali Cool.  David and Ruth

Thank you Bali Cool For selling our villa! - We couldn't have done it without you!!!!

It is with great pleasure I write this review recommending highly the services of Bali Cool Property. Ketut and team thank you so much for helping us sell our villa! It was sold in 3 Weeks and for the price we wanted an absolute amazing job! The service you provided was professional, knowledgeable and beyond what was required. And we have you as our friends as a bonus! Thank you once again for a smooth easy sale. I can't recommend Bali Cool more highly! Warm regards Marie and Kev

Thank you Ketut and team for assisting us in selling our villa. You all have been very active in bringing potential buyers to the villa. You have been attentive, responsive and very helpful in filling us in on issues related to Indonesian law. In our opinion you are the best real estate agent in Bali. Terima Kasih Hansi and Rudy

  Ketut, and staff at Bali Cool Property have done a great job of finding tenants and managing my rental properties. They are very proactive and make the process so easy. The Bali Cool Team is the most knowledgeable and effective property agency on the Bukit! - Putu R, Badung Bali  

Thank you to the wonderful team, it was such a pleasure dealing with you all. I highly recommend Bali Cool property. S Waterman, Perth

  Bali Cool Property recently sold my villa in Candi Dasa.  Dealing with Ketut and their team were a breathe of fresh air when dealing with real estate agents in Bali. They were professional, ethical and extremely helpful.  They went over and beyond to meet potential clients at the villa and kept me updated in a timely fashion throughout the sale.  All the necessary paperwork was organised to appease the buyer and the Notaris.  Their commission was worth every cent, I can't recommend them highly enough.   I suggest that if you want to buy, rent or sell in Bali you contact Bali Cool Property and speak to Ketut.   Simon Wild, Sydney, Australia  

We've dealt with Bali Cool on both sides of the fence as a renter of a villa and for renting out a villa. In both cases they has been, honest, quick to respond when we have had issues and extremely helpful in dealing with problems. If you have a villa to rent out or if you are looking for a villa to rent and live in, we would highly recommend giving Bali Cool a try. It is a small personal company and Jeffrey and staff will give you honest and reliable service.

Bali Cool Property is not only a great real estate agency but more importantly they are a team of wonderful beings. Ketut, and the team, are all intelligent, talented, kind-hearted people that will go extra miles to help you. They did not only help us find our Bali home but connected with us in a very special way. One year and three months and counting, everything is going smooth and well in the villa they found for us. They have a wide selection of villas but we prefer the Bukit area because my husband loves to surf and we love the beach so the location is perfect, proximal to world-class surfing spots such as Uluwatu, Padang Padang, Bingin, and so on but also close to international hospital, international school, grocery, shops, bank, and restaurants and more. As expats, having a comfortable place to call "home" away from home is very important for us. This is a part of our life adventure we will forever treasure and we feel grateful to have come across this epic team, the Bali Cool Properties. We feel privileged to be living the dream in the island of Gods, the beautiful paradise called Bali. Thanks again for all your help!

  We wanted to express our sincere thank you to Ketut, and the team at BALI COOL PROPERTY for the wonderful job they did in selling our house in Jimbaran. We found BALI COOL PROPERTY professional in their approach towards of the selling of our property and  the purchase of our new villa. Ketut, and the team worked extremely hard and always kept us up to date with progress along the way. They are passionate about their work and work beyond their means to obtain positive results. We would highly recommend BALI COOL PROPERTY for all your real estate needs. A & J Stoakes Western Australia  

My wife, 3 children and I have been living in Bali for almost 6 months now, having moved here from Sydney Australia. There are many challenges when you move to a different country, especially one as different culturally and logistically from ours as Indonesia is.  We were fortunate enough to stumble onto "Bali Cool Property" run and owned by Ketut "Jeff" Sumartana and his wife Tracy Chapman. They helped us to locate a suitable house and then assisted us with negotiating a reasonable price. Legal practices and customs differ greatly between the 2 countries. The advice and guidance provided by Tracy and Jeff was extremely valuable. Tracy's UK/European upbringing, experience in the property management industry and good humour coupled with Jeff's gentle patience and infinite knowledge of local customs and expectations means they are so good at "bridging the gap" between the foreigner tenant and the Indonesian landlord. The advice and assistance they provided for us before, during and after the contracts were signed was invaluable. I would recommend their company to any one seeking to stay in Bali on a medium to long term basis.  Yours faithfully Matt Thomas  

27 June 2014  Dear Ketut, It gives me pleasure to write this testimony about Bali Cool Property, one of the most customer-service oriented agents I have had the pleasure of working with.1. They demonstrates great persistence: despite the negotiation period extending over a protracted period of 7 months, which would have seen most agents give up, They persevered until the deal was completed 2. They went out of their way to assist me and keep me informed of progress 3. They are professional communicators and responded promptly and courteously whenever I required information 4. The agent possesses expert local and regional knowledge developed over years of dealings in the Indonesian and Bali property market 5. Their experience is most evident in their approach to dealing with  the other consultants that are crucial when buying property in Bali 6. They provide first rate after sales service which in my case help expand holiday rental opportunities. If I could summarise into a sentence the value Bali Cool Property brings to the table it is this: they offer the convenience of a one stop shop with competent  set-and -forget management that provides me the reassurance of knowing  my property is being managed and handled on the best possible terms now and into the future.  Warm Regards, Peter Wilson Director Sea Breeze Homes Pty Ltd